core/product-experience/user-engagements.service.ts

constructor(document: Document, userPreferencesService: UserPreferencesService, gainsightService: GainsightService)

Parameters :

handleUserEngagements

handleUserEngagements()

Handles user engagement settings based on various conditions.

Waits for the Gainsight tracking to be loaded.
Retrieves the engagement settings.
Updates the engagement settings based on the combined observations.
Finally, toggles the Gainsight engagements based on the latest userEngagementsEnabled$ value.

Returns : void

toggleGainsightEngagements

toggleGainsightEngagements(isEnabled: boolean)

Toggles the visibility of Gainsight Engagements based on the provided flag.

Parameters :

Name	Type	Optional	Description
isEnabled	`boolean`	No	A flag indicating whether Gainsight Engagements should be visible.

Returns : void

updateUserEngagementPreference

updateUserEngagementPreference(isEnabled: boolean)

Updates the user's preference for Gainsight Engagements.

Parameters :

Name	Type	Optional	Description
isEnabled	`boolean`	No	The new value for the user's engagement preference.

Returns : void

Readonly HIDE_GAINSIGHT_BOT_STYLE_ID

Type : string

Default value : 'hide-gs-bot'

Readonly USER_PREFERENCES_GAINSIGHT_ENGAGEMENTS_KEY

Type : string

Default value : 'gainsightBotEnabled'

Readonly userEngagementsEnabled$

Type : BehaviorSubject<boolean>

Default value : new BehaviorSubject(false)

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